Consumers shall have a right of revocation for contracts for the delivery of goods in accordance with the following provisions.
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must inform me (Alexander Backes, Stummstr. 19, 66538 Neunkirchen, e-mail: XXXX) by means of a clear statement (eg letter, e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, I must repay you all payments that I have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, I will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. I may refuse repayment until I have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. 

You must return or hand over the goods to me immediately and in any case no later than within fourteen days from the day on which you notify me of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You must pay for any loss in value of the goods only if this loss in value is due to a handling of the goods not necessary for the examination of the condition, properties and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal:

The right of withdrawal does not apply to contracts

– for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

The right of withdrawal does not apply to consumers who do not belong to a Member State of the European Union at the time of conclusion of the contract and whose sole residence and delivery address at the time of conclusion of the contract are outside the European Union.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back).
To Alexander Backes, Stummstr. 19, 66538 Neunkirchen, e-mail: XXXX
I/we(*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only in case of paper communication)
Date
(*) Delete where not applicable